1. Trial and monthly renewal
A Fast Quoting software trial starts when the company account is created. No subscription charge is due simply for creating the account. If you add a payment method and authorize the subscription, the remaining trial carries into Stripe and the $49 monthly charge begins after the trial ends. The subscription then renews each month until canceled. Applicable taxes may be added.
2. How to cancel
You may cancel at any time without a cancellation fee. No explanation is required. Choose either option:
- Online: Open the Fast Quoting Billing page, select Manage subscription, and cancel through the secure Stripe billing portal.
- By email: Send a cancellation request to sales@flooringprosaugusta.com. Include the company name and owner email so we can identify the correct subscription.
An email cancellation is effective when we receive a complete request that identifies the subscription. We will send confirmation. Keep that confirmation for your records. If you cannot access the portal or email, call 706-750-0028.
3. What happens after cancellation
Canceling stops future renewal charges. For a paid monthly subscription, access normally continues through the end of the already-paid billing period and then ends or becomes restricted. If a Stripe subscription is canceled during the free trial, no first monthly charge should occur.
Canceling a subscription does not automatically erase Company Content. Before access ends, export or save the records your company needs. Data requests are handled under the Privacy Policy.
4. Refunds
Monthly charges are generally nonrefundable, and we do not provide prorated refunds or credits for a partially used billing period, except where required by law. We will review and, when confirmed, refund a duplicate charge or a charge made after a complete, timely cancellation request was received.
Send a billing-error request to sales@flooringprosaugusta.com within 30 days of the charge. Include the company name, owner email, charge date, and reason for the request. Do not email full card numbers or passwords.
5. Failed payments and plan changes
If a payment fails, we or Stripe may ask you to update the payment method and may retry the charge. Access may be restricted for nonpayment. A plan or price change will be shown or communicated before it applies as required by law.
6. Contact
Flooring Pros Augusta246 Bobby Jones Expressway A2, Martinez, GA 30907
sales@flooringprosaugusta.com
706-750-0028